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Bridal Policy

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*Please note 5% GST will be added to all payments.

We accept cash, E-transfers Visa, Mastercard, Discover, and American Express.

 E-transfers and deposits can be sent to: hello@artistrybyksenia.com 

*A non-refundable deposit of $210 ($200 + GST) is required to secure the date.

Minimum Spend

Please kindly note that we have a minimum spend of $700 for all Bridal services. Generally speaking, this would entail 1 Bridal Makeup service and 3 Bridesmaids’ makeup services. If Bridal Makeup service is not needed, this would entail 4 Bridesmaids’ makeup services

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Maximum Number of Services 

The maximum number of makeup applications that Ksenia can provide is six (6) makeup applications. Please note that Ksenia is not responsible for booking/securing or bringing other artists/assistants to support with any additional services and that it is up to the client to do so. If Ksenia is asked to fix another artist’s work, there will be an additional charge of $40.00/per person.

Touch-Ups  

If touch-ups are required after the initial makeup application, please note that the client will be charged for the full amount of time the artist is required to wait until the touchup application is required. We understand this may seem a lot but please note that if our artists are waiting to complete the touchup application, they are unable to take on additional bookings before or after which results in loss of bookings and business.

Non-Refundable Deposit

Please note the non-refundable deposit will go towards the services on the day of the actual event. If the deposit has been paid to secure the date but the client was not satisfied with the trial appointment during or immediately after, canceling is an option. In that case, the $210 deposit will be subtracted from the trial payment and the agreement for the wedding day will be suspended. If the client doesn't want to use the artist's services for their wedding after they have booked the artist, the deposit will be non-refundable because of the loss of business. If a member of the bridal party cancels a service within two weeks of the scheduled event, the deposit will be non-refundable because of loss of business.

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Bookings Outside of the Greater Vancouver Region

*Please inquire for destination and international travel rates.

For all bookings outside of the Greater Vancouver Region, please kindly note there will be a minimum traveling fee of $120.00/hour. Please note the client is responsible for reserving + paying for any additional transportation methods (Ferry, Harbor Air) and booking accommodations if the booking requires an overnight stay or an early start time. Additionally, the client is responsible for booking and securing all reservations. Dear clients, we understand this may seem like a lot but please note that Ksenia will be unable to take on additional bookings before which results in loss of bookings and business. If you have any questions, please reach out to us and we’d be more than happy to discuss!